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224 High Street,
Lewes,
East Sussex
BN7 2AF
United Kingdom.

01323 406394

online@weclarkandson.co.uk

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@ 2022 W.E Clark & Son Limited | Registered in England and Wales: 6469094 | VAT Number: 190 3949 42 | Privacy Policy

Google Rating

4.9

Based on 122 reviews

W.E. Clark Watch Repairs

4.9

Phil Savins

08:59 18 Jun 22

Courteous and helpful staff. Elegant and imaginatively presented showroom.

Mohammad Kariminia

19:43 17 Jun 22

I have done business with them many times so far and every time I was delighted with their service . I had read reviews by others saying the same thing . If it was possible to pay by ------ PayPal -------for posted watches it will be even better , but I am a happy customer anyway . M. K.

Geoff Falkingham

13:58 17 Jun 22

Repairs to an old Tudor took a little longer than I had hoped, but then I understand that obsolete items had to be manufactured or found. Minor polishing and refurbishment to the case as recommended by W E Clark thereby retaining the original used condition. The watch now looks and functions as it should, Rolex could not carry out the repair so well done W E Clark.

Martin

12:45 13 May 22

From start to finish the service I received was first class. They did exactly what I wanted with my watch and the crystal makes it look so different. I love it!Communication was spot on with all aspects of the job and my watch was returned sooner than expected.I can tell they treat all the items under their care with due attention.Will recommend to all my friends and family should they need any work doing in the future.Thank you once again

Kevin Murphy

07:32 10 May 22

I am happy with the service of the vintage watch I sent in and it was done in good time too. Thank you.

Hal Messel

10:33 27 Apr 22

Completed the restoration and service of a First World War silver trench watch, which included restoring the enamel face along with luminous dials, a new lens, a new internal spring along with a total overhaul and clean. They completed the work so beautifully and way exceeded my expectations. I am delighted and will certainly use W.E Clark & Sons in the future for all watch services and restorations.

Glenn Purslow

08:52 17 Mar 22

I can throughly recommend Clark’s they serviced and repaired two vintage watches and I am about to send them a third watch for their attention thanks for everything GLENN

Sally Dillon

15:27 16 Mar 22

We have for many years sent our watches to W.E. Clark for repair and battery replacement and the service is always second to none. Extremely helpful staff and all round excellent service. Our watches are always returned in pristine condition and ready to go.

Alison Kendell

10:58 08 Mar 22

The damaged glass was replaced which was great however because the workings were still left in the same position and not lowered in the casing the hands of the pocket watch catches on the new glass and this will cause the same problem as before. The pocket watch needs someone to really look at this and preferably lower the workings so that this does not happen again. Unfortunately the price quoted for doing this was more than the pocket watch cost us so looking at alternatives.The pocket watch was returned as their request. The watch keeps perfect time and even though the problem is not completely resolved as the hands catch sometimes when they pass each other but on the whole we are a lot happier with the result.

Jim Bradley

08:16 01 Mar 22

The watch that I sent to W.E. Clark Watch Repairs was a Limit Fob Watch. I did not know the age of the watch. I got the watch back to me in late January 2022. I was told the watch was from 1913. This then confirmed the history of the watch' My Granddad I presume bought it in 1913. He handed the watch on to his son (John Bakker) who was in the merchant navy, sailing between Preston and Ireland and in 1919 aboard the Ribbleton all hands were lost and only my Uncle Johns body was recovered on the Isle of Man and in is pocket was the watch with a lock of is mothers hair. A few years later it was handed on to my Uncle Peter Bakker subsequently he was killed on his way to work on Preston Dock. The watch was I presumed was lost forever, It was resurrected by my cousin Jim Penrith who kept it with him for a lot of years and then handed it on to me, It as now been resurrected by W.E.Clark and son.

kevin wallace

14:08 24 Feb 22

Excellent experience .A Very Old pocket watch brought back to its previous splendour .You only get what you pay for .So if you need an expert ,this is the Company . Greaves of Sheffield Siver Pocket watch 1904 ( back to its former Glory )

Ben Elliott

16:17 18 Feb 22

A good service and great value for money. The watch returned in good working order and on time.

John Di Mambro

11:56 18 Feb 22

Very happy with all aspects of this work. Everything done within budget and on time.

Dave Parker

12:51 08 Feb 22

Superb service from start to finish. Must admit was a bit worried about posting my precious watch to a company i had never used, but the insured postage was simple and they let you know as soon as it arrives. Repair came out exactly as quoted even though the watch had significantly worse damage than I had guessed at! Lots of pictures to explain what had failed and how they would repair it. Have used them again since and the service was fantastic. They even did the 2nd fix for free as it was such low value and i was a returning customer. Great and would recommend to anyone.

harry Silcock

12:13 01 Feb 22

Excellent work and completed earlier than quoted. Very pleased

Chief Rocka

17:04 16 Jan 22

I sent my watch for repair. W.E Clark we’re very efficient and I had no problems. Great service.

Jon Efford

10:22 15 Jan 22

Was very happy with the serviced received from W.E Clark Watch Repairs. They repaired an old pocket watch that has been handed down in the family. I was really happy with the quality of their work and the communication throughout.

chris page

21:13 10 Dec 21

Found this company to be professional in their approach and have good communication skills. Provided me with a first class service.

Peter Sedgwick

23:04 02 Dec 21

What a very good service this turned out to be. Stumbled across W.E. Clark on the internet. They have provided a very efficient and good value service. My Longine now back to its best

Michelle Levin

18:15 02 Dec 21

Was delighted to find this company on google and from the initial email to the quote and repair everything was handled in the most professional manner. All aspects were clearly explained and I would highly recommend the service they provide.

Mike Jackson

07:48 29 Nov 21

Work carried out as quoted and within he timescale agreed, e mail updates very professional service that I would be happy to recommend

Harry Metcalf

16:58 26 Nov 21

I was very happy with the repair to my watch by W.E. Clark & would thoroughly recommend them.

John Tyler

10:19 26 Nov 21

I have used W Clark for my watch repairs several times. They offer an excellent service at competitive prices

Paul Duffin

10:03 20 Nov 21

REPLACEMENT BATTERY Fast and efficient service at a reasonable price.

Ben Cowie

23:17 22 Oct 21

Malcolm Sellers

10:08 11 Oct 21

Very pleased with the service that I received regarding the repair of an old pocket watch. The whole process from my first enquiry, estimate, sending the watch, description of the repair and the return of the watch was very straightforward and efficient. Would definitely recommend.

Ann Mitchell

00:07 19 Sep 21

Excellent service and the repair to my watch was completed in a much shorter time than quoted. Mr Clark the owner was extremely helpful and I would recommend them to anyone who is seeking to have an old timepiece repaired to put it into their care.

Raymond Stirton

12:39 03 Sep 21

Absolutely delighted by the workmanship to refurbish my rather tired and worn TAG Heuer watch. Very responsive and informative feedback and quotation prior to starting the job. Would definitely use again and happy to recommend.

Eric Arbuckle

09:27 03 Sep 21

Received my watch back in great condition before estimated time. Packaging and attention superb.

Wilma McQueen

08:05 01 Jul 21

I visited your shop on 29th June in despair as my Timex indiglo watch was still losing time despite a new battery and 2 follow up visits to TImpsons in Brighton.A very helpful lady explained that if a replacement part was needed for that particular watch they would not be able to fix it. Thankfully I asked if she could check the battery had full power. She confirmed it was fine and nothing appeared to be amiss or loose inside.Imagine my joy to find the watch is now working fine!! Thank you so much.It was definitely worth getting soaked in Lewes that day.

Simon Walsh

17:30 22 Jun 21

A very reliable and thorough watch repair service that I have used several times for modern and vintage watches. Repairs are expertly carried out and you are kept fully appraised of timing and costs. Would highly recommend.

David Basso

19:34 19 Jun 21

Glenn Miller

14:14 19 Jun 21

krust1000

13:26 27 May 21

Helpful, friendly and a willingness to helpRecommend there services

Christopher Palmer

18:05 21 May 21

My watch was repaired and returned ahead of schedule. It was also presented and packed magnificently.A very professional service. I highly recommend them

Graeme Robertson

10:53 21 May 21

Terrific craftsmanship tackling a repair on a silver half hunter trench wristwatch that nobody else could cope with & at a very reasonable price.

Jimmy Whitley

14:01 14 May 21

I sent my j w benson pocket watch to W.E. CLARK. As they said they like to work on old pocket watches. I received it back in near Pristine condition the work I ask to be done was done.Also Clarks gave a 12 month warranty on the pocket watch. Although expensive at £750.00 I must confess my pocket watch is now like new. plus it did not take the 20 weeks Clark said it would take. Would I recommend W.E. CLARKS ? YES if you want professional work done by Clarks I would highly recommend this long established company. Thank you .

Sally Stainton

12:48 06 May 21

Great service, they sent a ready paid envelope covered head to toe in insurance and I got my watch fixed and back much faster than taking it into shop in Guildford !

Scott Morrison

11:05 19 Apr 21

Sandra Tingle

15:02 17 Apr 21

Nigel Atkinson

16:23 13 Apr 21

Brilliant service,best watch people in UK & probably even equal to Switzerland + considerably more reasonableCannot recommend highly enough.Nigel AtkinsonPeterhead

Ron Jewett

08:09 26 Mar 21

Had my Omega serviced which cured an intermittent fault on the watch. I was very impressed with the communication and turn around time by W E Clark, and would thoroughly recommend this company to anyone with a prestige timepiece that needed expert attention.

Patrick Courtney

13:15 16 Mar 21

Having spent approx 15 years looking for someone to restore my verge pocket watch I found W E Clark on the net. They agreed to undertake the work and after 3 months the watch was returned to me in perfect working order. I am now able to wear it every day and it keeps good verge time and with a new main spring fitted maintains a strong tick throughout the day despite my body movements. Highly recommended watch makers.

M H

17:17 25 Feb 21

W.E. Clark did a very good dial restoration on my grandfather's watch (the one I remembered from my childhood, left to rot in a drawer before it reached me). The result speaks for itself, was done professionally and is what trhe watch should always have been. The mail-in service was conducted efficiently and professionally. I would heartily recommend them for any similar request.

Andrew Sheppard

09:40 19 Feb 21

Clark's did an excellent job servicing my 1940s Timor. Efficient, knowledgeable with good customer service, I would recommend them to anyone.

Bruce McGlashan

21:47 07 Feb 21

The service and information provided by W. E. Clark have been exemplary from start to finish, with work finished slightly ahead of schedule - expectations were well managed throughout. I am very pleased with the outcome - I would not hesitate to have my watch serviced here again and can’t recommend the service provided highly enough. It’s lovely to deal with a business which provides value for money rather than Rolex themselves, who appear to take a rather more ‘commercial’ approach. Thank you

Steph Styles

17:08 02 Feb 21

W.E. Clark did a fabulous job reconditioning an old watch. It looks beautiful. I needed it doing quickly and David made absolutely sure that it was done in good time. Very professional organisation.

Jaleel Chege

09:09 22 Jan 21

10/10 would recommend. Fast, efficient and professional. Thank you!

RJ MCaBu

12:30 11 Dec 20

Nice

Martin Lancaster

11:44 09 Dec 20

Very professional service and the service on the watch seems to have been well done. The return of the watch was delayed by a few weeks, but otherwise, delighted with the service.

Iain Welters

16:31 03 Dec 20

This is a traditional company of outstanding individuals providing the highest level of professionalism and personal service I have ever encountered. These traditional qualities of customer care and attention to detail are sadly being lost through our online epetite for convenience and and low-cost volume. This company can show the entire retail sector how to do things the way they used to be done properly with integrity and precision. A business of outstanding quality and service that I could not recommend highly enough to trust with the most important of personal items. Iain Welters

George King

16:14 03 Dec 20

Michael O'Reilly

11:45 03 Dec 20

This was the second time I have had my vintage Roamer watch repaired by W. E clark, both time I have been extremely satisfied not only with the repair but by the complete customer service experience. At all stages I was consulted and advised not only of the cost of each stage and the best approach to provide the best results, but then given the opportunity to make payments over the repair time, to reduce my final payment. I am pleased to say my watch is now back in pristine condition, looking like it was bought yesterday not 1976. Satisfied is an insufficient adjective. Thank you W. E. Clark Watch Repairs.

Jeremy Vevers

11:21 03 Dec 20

good communications, and watch returned as new.

Jack Gelder

14:32 21 Aug 20

Very good company. Quick at replies and repairs/refinishing. Watch looks awesome after they finished with it!

Tess222

13:30 21 Aug 20

Found this watch repair online and was hesitant at first to post my watch to them. However, I was very pleased with the service I recieved and would definitely recommend to others.

Angela Ellis-Skelton

12:14 25 Jun 20

Great communication, great service, quick to respond. Will use again. Thank you.

David Bertram

13:21 16 Jun 20

It's hard to believe the level of service and professionalism of this company. I am delighted with their perseverance in resolving a fault with my chronograph. You do not find that level of customer service easily nowadays I would highly recommend them .

Liz Petersen

19:59 13 Jun 20

I am extremely happy with the service and the outstanding finished appearance. My watches are in as new condition and all was completed and returned in first class mail well within the time given. I can highly recommend W.E Clarke Watch repairs.

p4cks

18:39 13 Jun 20

There are not enough words available for me to describe how good this company is. Great communication, great prices, great service and something so seldom seen these days... honesty and integrity. My final price actually came in lower than the estimate and my watches were returned to me so quickly I thought I was time-travelling. The absolute benchmark of what exceptional customer service should be.

Denise Oliver

19:04 21 Apr 20

Fantastic service for a very old pocket watch which belongs to my uncle and is over 90 years old. The key had broken in the winder and W E Clark not only serviced it but were able to supply a new key. They are so professional and kept me informed of the progress. It took 5 months from start to finish as they are so busy and it is very limited as to who can deal with these old Benson pocket watches. Thank you so much and I will most certainly use your company again in the future for my own families watches.

Ross Cannadine

09:10 20 Dec 19

I have a 20 year old Omega Seamaster which is my every day watch. It needed a major service, new bracelet as it had worn and broken and I had scratched and dented the bezel. After a few emails going back an forth Daniel explained exactly what would be needed and I brought the watch in for him to check. After seeing it he gave me a detailed price and the watch went off for the work. He quoted me approximately 4 weeks before I would get it back. I received a call almost exactly 4 weeks later and I collected the watch. I am so pleased with the work, the watch looks like the day I purchased it. The new bezel has finished it off beautifully. If you are considering using WE Clarke for a watch repair do not look anywhere else and give them a call, they are experts in this field and you will not be disappointed with the results. Daniel and his team were excellent and kept me informed of the progress, I am so pleased to have the watch back in its original state. Thank you for excellent customer service and end results.

David Sibley

13:21 21 Nov 19

I have used W.E. Clarke watch repairs a couple of times and on both occasions received excellent work and service . I highly recommend them .

Michael Townsend

09:27 21 Nov 19

Repaired my antique pocket .Was sent through the the post with the secure packaging they sent me repaired promptly and securely returned.Would recommend.

Patrick Romano

10:11 11 Nov 19

In late August, I sent a watch that was handed down to me when a very close family member of mine passed away. This watch meant a great deal to me, so I really wanted for it to be working again. I must admit, I wasn't aware of the services that W.E. Clark could offer, so I tried to get it repaired directly from the manufacturer but was left heartbroken when I was told that they couldn't do anything about it as parts weren't available.After some research, I found W.E. Clark and read an account about a vintage Tudor watch that was fully restored by them. That, paired with the reassurance that my watch would be handed over to a Master Watchmaker, I did not hesitate to send it over to them.Being very big into watches myself, I had a rough idea of what was wrong with the watch, so I asked for a full restoration package, as well as the strengthening and modification of the bracelet, as well as the glass repair. A pretty tall order!I heard back from them in a very timely manner, and with a more than reasonable price. In the verbal quote that I got over the phone (as well as a follow up email), I was told exactly what works would be done to the piece, so from a transparency standpoint I was pleased with this.I was delighted to have received a call from them nearly a full 3 weeks earlier than anticipated, saying that my watch had been fully repaired. It was returned to me via fully insured post (in the same manner as they sent me a prepaid secure package for me to send my watch to them).Upon opening the lovely pouch that the watch came in, I was so overcome with joy knowing that this watch had been fully repaired and been given the care that it needed. A lot of memories tied to this watch, so I am so grateful for their services, and would definitely recommend.In terms of the actual repair, everything is perfectly in order, it's keeping accurate time and the crown isn't giving me any issues whatsoever. I did not have the slightest of doubts about the quality of the repair.If I am ever in the area, I would love to meet the team that took care of me and my watch in person and have a chat.

Peter Skinner

17:55 10 Nov 19

Beautiful repair on my gold watch. I’d tried several other watch repairers who said they couldn’t do it, so I’m extremely happy with the work. Would highly recommend W.E Clark.

Verity Stewart

14:14 12 Oct 19

Great watch company. They fixed my antique Rolex and it's working perfectly now. The staff are very professional and knowledgeable about watches. When my watch came back to me it came safely and securely. I will be definitely sending my watch to them to serviced in the future. Thank you very much

John Pearson

11:15 08 Oct 19

Excellent job, thoroughly satisfied with the repair.Made sure my son received his watch in time for sis birthday and he was absolutely delighted with it.Thank you once again for all your efforts.

Rosalind Whitehead

14:36 05 Oct 19

We are thrilled with our watch repair and recommend anyone to use this service

carol bolton

14:29 05 Oct 19

This is the 2nd time I have used W.E.Clarke and the service is excellent, speedy service too, cannot fault, will definitely be sending my watches again.Thanks

dan sokell

14:12 05 Oct 19

JohnMW

19:15 18 Sep 19

Difficult to fault. Michalein star it is not. But a finer sunday roast pound for pound can't be had. Don't expect top service and modern surrounds. Remember it's a bargain psudo all you can eat roast. And it does that brilliantly.

Robin Machin

08:58 17 Aug 19

First class service in both senses of the word. This Heuer was my first dive watch over forty years ago, nice to have an old friend back

Simon Gardner

15:41 16 Aug 19

Requested a quote for the repair and restoration of my father's old watch. Quote was clear and detailed all of the work. Watch was returned ahead of the expected date and I am very happy with the restoration.

peter jones

09:43 01 Aug 19

Excellent service. Very precious re my watch so sending it away was a concern but I didn't need to be concerned, Very good communication. Did just as I asked and very reasonable priced, will use again Highly recommended.

Tristan McMullan

18:05 21 Jul 19

WE Clark put my great grandfathers watch back together when it had been reduced to rubble by my daughter. I cant thanks them enough. The service was excellent and the results perfect

robert williams

12:48 20 Jul 19

Absolutely wonderful service. Very friendly and professional service. Well organised and hassle free. Service how it should be, so lacking in so many places these days. Thoroughly recommend.

rON joss

15:57 06 Jul 19

Although the repairs servicing etc are by no means cheap they are very thorough. There are not many places that are able to properly clean service and repair old mechanical pocket watches of over 100 years old. W. E. Clarke always do a great job.

Alison Taylor-Barnes

10:54 04 Jul 19

Very nice company to deal with, friendly and helpful. Excellent bespoke replacement of a smashed bevelled glass face to a 1920's ladies wristwatch, which is of great sentimental value. Returned in a lovely velvet storage pouch. Thank you so much, I'm delighted.

James Hall

09:26 29 Jun 19

Very well organised remote repair service via Royal Mail. Repaired my Omega at a fair price. Will definitely use again and recommend to others.

Rupert Wilkey

09:34 25 Jun 19

Richard Burgess Block

10:19 15 Jun 19

W.E. Clark did a beautiful repair on a family heirloom watch, sourcing original parts for it that were produced a hundred years ago. Brilliant, diligent work and highly recommended.

Lyn Harrington

23:27 27 May 19

Fantastic service, all handled so easy too, from the posting of the watch to it arriving back with myself. Thank you so much for a fab repair.

Mick Cosgrove

10:33 17 May 19

Watch sent for service old early 60s rotary mechanical hand wind. Excellent service from this company, will definately use again and I believe is very competitive priced, let's say no price on excellency

Jatin Patel

22:57 16 May 19

Dmitri Tolstoy-Miloslavsky

09:45 14 May 19

Quick, efficient and very reasonably priced with none of the hassle of going to a shop, I recommend this company to everyone

Brian Williams

18:23 11 May 19

Nice people to do business with,

Nicole B

15:20 11 May 19

Chris Gillett

07:09 22 Apr 19

Simple and efficient process for replacing the glass on my R Weil watch - very pleased with service

Stephanie Haxton

15:44 04 Apr 19

Vicky and the team of experts at W.E. Clark watch repairs have made a beautiful job of restoring my late father's Rolex Tudor. It's now a lovely, working piece for the family to treasure. The process was simple, the service excellent. Thank you.

kapkemp

13:09 22 Mar 19

Excellent service, customer kept well informed at all times, nothing is too much trouble. Thank You.

Sean Holden

12:15 22 Mar 19

I recently had an old watch fixed by w.e.Clark faultless process even manage to get it fixed for my birthday, brilliant. Many thanks to vicky who dealt with me, very professional and a joy thank you.

Mike Alderson

18:54 14 Mar 19

Longbennyred (Longbennyred)

16:49 14 Mar 19

David McKie

13:31 21 Feb 19

Superb service. Very smooth. I have a beautiful watch returned. Thank you.

Alastair Windus

19:58 17 Feb 19

Hugely impressed with the service I received. We exchanged several emails to help diagnose the problem before I sent in the watch and was provided with lots of updates. In the end it was a simple battery replacement which turned out to be the same price as a high-street chain (but with far, far more of the personal touch!).I would highly recommend.

Peter Atkins

16:45 07 Feb 19

Quick and efficient service delighted with the result.

kathleen smith

20:15 20 Jan 19

Fantastic service from start to finish. The repair took longer than quoted but I was kept informed of delays. I’m so pleased to have a very sentimental family heirloom working again and ready to pass on through the family, especially when several other watch repairers had been unwilling to even look at it. It’s not a cheap service but you get what you pay for and I definitely got a quality service and repair.

ian wrightiz

13:00 30 Jun 18

Gillsy B

11:35 02 Jun 18

Excellent service with regular updates regarding the status of my watch. Customer service was first rate and most importantly my watch came back repaired and running well for a very reasonable price. Would highly recommend.

pamela jackson

15:19 01 Jun 18

I dropped my Citizen Eco drive watch on ceramic floor, which made the back come off. WEClark fixed it in a jiffy. For no charge. Very kind of them. One happy customer.

Richard Whale

10:22 19 May 18

Extremely pleased with the repair. Having taken my watch to a local (Yorkshire) watch repairer and told that the watch was beyond repair, it was so badly damaged that no one would be able to repair it. The watch is of great sentimental and I was devastated. W E Clark have managed to repair, clean and service what was considered an impossible case and cannot be too highly recommended. The postal service, updates and customer service is all magnificent. A company that really does care; thank you.

Derek Burvill

16:25 05 May 18

First class service from this company. We highly recommend them

Mick Dine

11:47 06 Apr 18

Lois Johnston

09:52 27 Mar 18

Great customer service - I was kept well informed and my old Rolex is now working again,

Duncan Cousins

20:45 17 Mar 18

Good service, although I did have to chase up for an update on progress. That said, my nerves about sending a highly valued heirloom to them were allayed quickly and the timepiece is now safely back in my hands in full working order. I'll be using this service again without hesitation

David Hammond

11:07 17 Mar 18

Very good and efficient service. Taff were very helpful

16:25 12 Mar 18

21:02 10 Mar 18

17:00 10 Mar 18

14:39 20 Jan 18

Brilliant service have no hesitation in recommending them

Yvonne Goodyear

10:54 13 Jan 18

Extremely happen with the work you have done on my watch and making it safe posting here and back with no charge you are the only company I would take my watch in the future and will tell everyone about you and wish you all the best for your business thank you so very much!!

George Ulmann

16:42 28 Dec 17

Alice H

10:57 03 Dec 17

Professional service of a very high standard.

Nik Butler

19:46 26 Nov 17

david end

14:28 04 Nov 17

Fantastic service. Very quick. Good value. Knowledgable. Would not hesitate to recommend. Thank you

janet rhodes

16:58 31 Oct 17

sent my Cartier roadster for battery from them receiving it to me getting it returned it was 4 days!! Absolutely fantastic service would use again when my husbands watch needs servicing highly recommended first class

Dean Wood

21:10 28 Oct 17

Alexander Young

16:36 20 Sep 17

Expert workmanship. Every other jeweller and watch specialist I contacted wasn't able to complete the repair on my rare watch. Delighted to have it working again after years of being out of action. Many thanks.

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