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Ask Our Expert in Watch Repair
Our Master Watchmaker is a renowned specialist in the repair and restoration of all vintage watches and pocket watches, including complex repeaters, fusee movements, and other traditional mechanisms. At W.E. Clark & Son, established in 1819, we provide a first-class watch service for both modern and antique timepieces.
We offer professional watch repair for all brands, including Omega, Tag Heuer, Rolex, Cartier, Breitling, and Longines. From a simple watch battery replacement and pressure testing to watch refurbishment and complete antique watch repair, we have the skills and specialist equipment to meet your needs. Our workshop is also equipped to carry out watch resealing, quartz movement repair, and watch glass replacement when required.
Your valued watch is fully insured from the moment it leaves your home in our FREEPOST envelope, throughout the repair process, and during return shipping. All watch repairs are carried out in-house by our expert team, and all work is quoted and discussed with you in advance—there are no hidden costs.
Watch Repair Service
We proudly offer a national UK FREEPOST repair service, making it simple and secure to send your watch to us from anywhere in the country. We also welcome international clients who wish to benefit from our luxury watch repairs and restoration expertise. Alternatively, you can visit our Lewes or Uckfield shops in East Sussex, where our team will be happy to assist with your old watch repair, vintage watch repair, or any other servicing needs.
FAQs
- Is my watch insured with you?
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Yes, your timepiece is fully insured up to £20,000 in value, from the moment it leaves you in our FREE Royal Mail Special Delivery envelope, right up until you receive the watch back from us.
- Do you charge for estimates or quotations?
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No, our quotation service is totally FREE and you are under no obligation to proceed with the work. If you choose not to proceed after receiving your watch service, pocket watch repair, or equivalent quotation, there is a small admin fee of £25 to pay, and the watch will then be returned back to you in its original condition.
- Are you able to repair vintage pocket watches?
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Yes, this is an area we are specialists in. Our Master watchmaker is one of the most qualified in the country, and has vast experience is servicing, refurbishing vintage or antique watches and pocket watches. The only type of movement we cannot work on are Cylinder Movements (see below)
- My watch face / glass has broken, but it is an unusual shape. Can you repair this?
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Yes, we are able to cut a glass if required to fit almost any watch. We will need to advise on a cost once we have seen the timepiece.
- I have a highly water resistant watch, can you guarantee this once the battery is replaced?
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We have the latest equipment here to ensure that once your watch has had its battery replaced, a test will be run to report the water resistance level has been maintained. If this process is unsuccessful for any reason, we will discuss this with you.
- Do you offer a guarantee with repairs?
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Yes, 12 months on all repairs (unless otherwise stated), very occasionally things will need adjusting after a repair. We would like to reassure you that, as a four generation family business, we are here to look after you at all times.
- How do I pay for my repair if I decide to proceed with the estimated work required?
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Once you have agreed, and not before, to the work required to repair your timepiece work will commence. We may ask for a deposit from you, and will ask for the balance payment once the work is complete. One of the team will call you at a convenient time to ask for payment, and then your time piece will be posted back to you- of course fully insured.
- Are there any watch movements or brands you cannot repair?
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Seiko watches- of any type
Citizen Eco-drive (we can forward to Citizen for repair)
Cartier quartz (we can forward to Cartier for repair)
Omega watches with Co-Axial movements (we can forward to Omega for repair)
Clocks
Cylinder movements, relating to both wrist and pocket watches.
We are unable to work on Cylinder movements as shown above.
- I have a replica copy watch. Can you repair this?
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No, we are unable to work on replica copy watches.
- What are the terms of warranty after my watch is repaired using W.E. Clark Watch Repairs.
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Please see Click Here to read our Terms of Warranty.
If you have any questions please call 01323 406394
Watches We Repair Include:
