Common watch related questions blog post

As experts in the repair and restoration of watches both modern and vintage, we encounter a huge variety of watches in our workshop. Through the course of our work and dealings with clients, we are often asked similar questions again and again. In this blog post we’ll look at a few common questions and give you our answers. A quick note – each watch is different, so while our responses outlined below may be appropriate to your watch, there are of course exceptions.

Why does my automatic watch stop when I take it off?

My watch has kept time perfectly for 10/20/30 years and it’s never needed a service, why has it stopped?

In short, the lack of maintenance will have likely caused some serious wear. These mechanisms rely on cleanliness, plus fresh oils and greases to work properly. Going decades without a service is not advisable and will only serve to damage the movement. The fact its kept going for so many years is perhaps testament to the genius design of the watch movement. Service intervals are usually every 3-5 years for most watches.

I have a mechanical (hand-winding) watch and I can keep winding it forever – why is this?

If you have a hand-wound mechanical watch this is almost certainly a broken mainspring. A full service and new mainspring will be required.

Why is the second hand skipping on my quartz (battery) powered watch?

Some quartz movements have an end-of-life (EOL) indicator function. This allows the watch to display to you when the battery needs replacing. When you see the second hand skipping this is a sign it needs doing.

Do you have a watch in need of repair? Get in contact with us to see how we can help. We are able to repair almost any watch and we offer a comprehensive watch repair service. We cater to clients all around the UK thanks to our fully insured freepost watch repairs service. You can also bring watches in to our showrooms based in Lewes and Uckfield, Sussex. As Business Partners of the British Horological Institute and a Feefo Platinum Trusted Service Award accredited business, you can be confident when dealing with us.

Yours sincerely

David Clark PJDip. PJGemDip. CertGA.
Managing Director
W.E. Clark & Son Limited.

Rolex Day-Date II Polishing

A recent job in the workshop involved cleaning and refinishing the case of a stunning Rolex Day-Date II.

Rolex are arguably the biggest name in the world of watches, with numerous inventions, innovations and awards to their name. Their range of watches includes some truly iconic models including the Datejust, Submariner, Air King and Day-Date.

Rolex Day-Date II before polishing and refinishing

This particular Rolex Day-Date is crafted in 18ct gold. It’s always a pleasure to refinish gold – you can achieve excellent results, with the correct tools and techniques of course.

The first step was to remove the movement from the case. Once the movement is removed we can disassemble the case – so this means removing the bezel, glass and case tube. Once the case is down to its individual components, we are able to give everything a clean before we begin the polishing process.

The refinishing process involved stages of polishing the different elements of the case using a few different techniques. This is all done using our Durston double polishing motor. For the final high polish finish we use Menzerna M5 compound. This is a personal preference – alternatively we could use red Dialux and also achieve excellent results. As we’re working on gold there’s no need to use aggressive polishing mops and compounds – we don’t want to ruin the profile of the case and as there are no major scratches it’s better to be conservative.

Once the refinishing of each part of the case is complete, they are given an ultrasonic clean. Each part is then steam cleaned to ensure everything is spotless before reassembly.

Reassembling the case is a matter of initially refitting the case tube and glass, before then fitting the friction fit bezel. Once this is done the movement can be re-installed into the case, before the case back is fitted and the watch tested for water resistance. The watch is also checked on our timegrapher to confirm the timekeeping is still excellent. Once fully reassembled, the results are truly stunning.

             

The stunning result, fully refurbished Rolex Day-Date II.

Do you have a Rolex watch in need of repair? Get in contact with us to see how we can help. We are able to repair almost any Rolex watch and we offer a comprehensive watch repair service. We cater to clients all around the UK thanks to our fully insured freepost watch repairs service. You can also bring watches in to our showrooms based in Lewes and Uckfield, Sussex. As Business Partners of the British Horological Institute and a Feefo Platinum Trusted Service Award accredited business, you can be confident when dealing with us.

Yours sincerely

David Clark PJDip PJGemDip CertGA
Managing Director
W E Clark & Son Limited

Watch oils

In order for a watch movement to work properly it requires periodic cleaning and lubrication. This is due to the design of the mechanism – lubrication is needed on moving parts to reduce the friction which may lead to them wearing out. Even quartz watches still rely on oils and greases to operate as they should. The more complications your watch has, the more points in the movement which will require some form of oil or grease.

Of course as each movement is different the types and quantities of oils and greases will change. There are some notable movements which require, at least in theory, less regular servicing, such as movements using the co-axial escapement. Nowadays we even have pioneering horologists like Dr Roger Smith involved in research into nanotechnology which may eventually eliminate the need for oils entirely.

There is a huge range of oils and greases available on the market. Each watchmaker will have their own personal preferences on this front and it’s very rare to get two watchmakers to agree. Factors such as the age of the watchmaker and where they trained may in turn influence their choice of oils. There are still a few broad categories we can split the lubricants into.

For metal to metal we use some form of grease. There are various different types on the market and the exact type we use depends on the situation. When servicing a 7750 chronograph for example, we use a grease called Molykote DX on the chronograph work.

For low speed high torque applications we use a thicker oil. Our preference here is Moebius HP-1300 – this is often specified on the technical documents of many modern watch calibres.

For high speed low torque applications we use a thinner oil. The industry standard here is Moebius 9010. Examples of where we use this oil include the pivots of the escape wheel and when oiling the end stones of the balance.

On top of these “basic” lubricants there are many others for very specific areas of the watch movement. Sometimes these can be incredibly expensive – a pot of only a few millilitres may cost upwards of £70 for some of these! Specialist lubricants include P125 which is a braking grease used on the barrel walls of automatic watches. This lubricant is specified by many big manufacturers. Others include Moebius 941 and 9415 which are only used to oil the teeth of the escape wheel.

There are many other forms of lubrication and treatments used when servicing a watch movement – V105 f

epilame bottle

or reversing wheels, V106 for rotor bearings – the list really does go on. We haven’t even discussed epilame – a fantastic surface treatment which prevents oils from spreading. Suffice to say, oils and greases in watchmaking is a huge topic. We follow manufacturers technical documentation where we can and for vintage pieces we adhere to industry standard best practices.

Do you have a watch in need of servicing? If so, do get in contact to see how we can help. We are able to repair almost any watch and we offer a comprehensive watch repair service. We cater to clients all around the UK thanks to our fully insured freepost watch repairs service. As Business Partners of the British Horological Institute and a Feefo Platinum Trusted Service Award accredited business, you can be confident when dealing with us.

We look forward to assisting you very soon

Yours sincerely

David Clark PJGemDip PJDip CertGA
Managing Director